Is it necessary for me to register an account in order to buy an item?

No you do not need to register an account to place an order, however accounts are made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

We use a number of different courier to best suit the item(s) you have ordered. This will also depend on the speed in which you require the item

  • - Hermes
  • - Royal Mail
  • - USP
  • - DHL
How long it will take to receive the furniture?

This will depend on the item you have ordered

  • - If the item is in stock then it will be dispatched on the following day normally
  • - If the item requires either customisation or manufacture then normally the item description will specify a lead time
  • - Please feel free to contact us for further information or specific delivery times
What if I have a problem during Checking Out?

If you have encountered problems during checkout and are not sure if your order has been processed please follow the steps below. When checkout is complete an automatic email with your order details will be sent to you confirming the sale (make sure that your email address is correct). If there is no order under your account (if you created one) and you havent received an email or you have another query regarding your order please call customer services on: 01530 417706

Do you offer any kind of discounts?

Yes we regularly run promotions and the best way to enjoy one of these events is to

  • - Regularly check out our social media sites and follow us
  • - Become a account holder and subscribe to our newsletters
  • - Watch out for our flash special discounts
Do you accept orders from the US?

This will depend on the item and any risks of transport, please check my sending an email

How do I shop at Stylishlife.co.uk?

Purchasing your goods with us is designed to be simple, quick and secure. Select our products by clicking on the links on the top of every page, thumbnails will appear. Click on these thumbnails for further information including price. You will then have the option to buy that item using the "BUY" button. You can add as many items as you like to your shopping basket. To check what is in your basket, you can at any time click on the "Shopping Basket" button at the top right of every page. Click on "Checkout" when you are ready to proceed with payment.

Can I pre order?

If an item on the product page is marked "Out of stock" this will usually mean that the product is on order with our suppliers. The majority of items will usually be re-stocked within 7-14 days. I would also suggest that you contact us and we will be able to discuss timing or make special arrangements to place the order

How do I use a discount code?

Discount codes found in our monthly newsletter can be redeemed during the checkout process. Please enter the code in the box provided.

What credit and debit cards do you accept?

We offer a number of different ways of paying.

  • - VISA
  • - Master Card
  • - Paypal
Is my purchase secure?

We realise that some people are worried about using their credit cards on the internet. We use Barclay's for all of our online payment transactions. For added security, we do not store your credit card details. Rest assured we have fully qualified merchant status and are able to deal with secure payment transactions on site. So in simple terms this means we dont divert customers to 3rd party sites during the payment process. Full merchant status Barclay's vetted Our own shopping cart system (you never leave our site) SSL 128 bit security We never store your credit card details What are your site credentials? Stylish Life Limited is verified as ISIS compliant merchant, and www.stylishlife.co.uk is verified as an ISIS compliant web site. Buy with confidence online with www.stylishlife.co.uk

Can I return a product if I change my mind?

Yes, you can return a product to Stylishlife.co.uk within 7 days of receipt, please refer to our customer service page for more information.

Where will you deliver to?

You can purchase using this web site for all deliveries to the UK, Europe, Australia & New Zealand. Check out our Delivery and Returns page for more information (please add an item to you basket to view the shipping costs).

Do you offer parcel tracking?

Yes depending on the courier we do offer some deliveries with full order tracking facilities. We will email your parcel tracking code at time of dispatch (if you have created an account during checkout). You are also able to view your tracking code via your account, login to view.

Where do your products come from?

We source our products from all over the world. Many of our products are exclusive and can only be found on Stylishlife.co.uk. All items marked "exclusive" can not be found anywhere else in the UK.

How long will postage take?

We use Royal Mail, hermes, DPD & UPS for all deliveries, most items are sent with full tracking. Normally orders recieved before 3pm will be shipped that day (stock permitting).

What is the 925 Sterling silver mark?

All our Sterling silver jewellery is stamped with the fineness mark 925 which guarantees that the jewellery you are buying is of the highest quality and complies with current hallmarking law. See our jewellery FAQ page if you still have more questions.

What do I do if I have forgotten my password?

If you have forgotten your password, please click the link on the login page and follow the prompts. You will automatically be sent your Stylishlife account details to your chosen email address.

Can you provide help with Orders/Delivery/Returns?

Yes, please click here to view full Terms and Conditions relating to Orders/Returns/Delivery.

Is VAT included in the price of my goods?

Yes UK VAT at he current rate and is included in all our prices. All NON EU cutomers wont have to pay this VAT charge. This will be calculated during the checkout process and the VAT dropped from the total.

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