- How
do I shop at Stylishlife.co.uk?
- Do i
need to register for an account before purchasing?
- How
do i use a discount code?
- What
cards do you accept?
- Is my
purchase secure?
- What
are your site credentials?
- Can I
return a product if it does not go with my room or I change my mind?
- Where
will you post to?
- Do you
offer Parcel Tracking?
- Where
do your products come from?
- How long
will postage take?
- What
is the 925 Steling silver mark?
- What
do I do if I have forgotten my password?
- Orders/Delivery/Returns
- What
is your privacy policy?
- Is VAT
included in the price of my goods?
|
How
do I shop at Stylishlife.co.uk? |
| Purchasing your goods with us is designed to
be simple, quick and secure. Select our products by clicking on the links
on the top of every page, thumbnails will appear. Click on these thumbnails
for further information including price. You will then have the option to
buy that item using the "add to basket" button. You can add as
many items as you like to your shopping basket. To check what is in your
basket, you can at any time click on the "Shopping Basket" button
at the top right of every page. Click on "Checkout" when you are
ready to proceed with payment. |
Do
i need to register for an account before purchasing? |
| Yes you do, however you can add items to your
guest basket but you will need to register
before you can proceed to checkout (the items in your guest basket will
be merged after registration). |
How
do i use a discount code? |
Discount codes found in our monthly newsletter
and in magazine advertisements can be redeemed during the checkout process.
Please enter the code in the box provided.
NB: Please note that discount codes will NOT
work with large items like Kitchen Karts or any of our hampers.. |
What
credit and debit cards do you accept? |
- VISA Credit
- Master Card Credit
- VISA Delta Debit
- Maestro (3D Secure)
- SOLO Debit
- VISA Electron Debit
- American Express
|
Is
my purchase secure? |
| |
We realise that some people are worried about
using their credit cards on the internet. We would like to point out that
not a single customer has reported the fraudulent use of their credit
or debit card, after shopping with stylishlife.co.uk. We are very proud
of this fact.
We use Lloyds TSB for all of our online payment transactions. For
added security, we do not store your credit card details.
Rest assured we have fully qualified merchant status
and are able to deal with secure payment transactions on site.
So in simple terms this means we dont divert customers to 3rd party sites
during the payment process.
- Full merchant status
- Lloyds TSB vetted
- Our own shopping cart system (you never leave our site)
- SSL 128 bit security
- We never store your credit card details
|
What
are your site credentials? |
| |
Stylish Life Ltd is verified as ISIS
compliant merchant, and www.stylishlife.co.uk is verified as an ISIS
compliant web site.
We are also registered members of the IDIS trust scheme
(the home delivery charter scheme) - allied to the ISIS trust scheme
Buy with confidence online with www.stylishlife.co.uk
Tip: Click on the images to verify our ISIS status |
Can
I return a product if it does not go with my room or I change my mind? |
| Yes, you can return a product to Stylishlife.co.uk
please refer to our refund
page for more information. |
Where
will you deliver to? |
You can purchase using this web site for all
deliveries to the UK, Europe, USA, Canada, Australia & New Zealand.
Check out our Delivery and
Returns page for more information. (Please create an account and add
an item to you basket to view the International shipping costs). |
Do
you offer parcel tracking? |
Yes all standard, free & next day deliveries
come with full order tracking facilities. We will email your parcel tracking
code at time of dispatch. You are also able to view your tracking code
via your account, login to view. International parcel tracking is available
on request only.
 Check on your
parcel using the Royal
Mail Track & Trace web site.
|
Where
do your products come from? |
| We source our products from all over the world.
Many of our products are exclusive and can only be found on Stylishlife.co.uk.
All items marked "exclusive" can not be found anywhere else in
the UK. |
How
long will postage take? |
| We use the Royal Mail for all deliveries, items
are sent by 1st class post and a signature is always required. Normaly a
package will take 48 hours (stock permitting). UK Next Day delivery is also
available on orders placed before 2.00 pm Monday to Friday. See the Delivery
and Returns page for more information. |
What is
the 925 Steling silver mark? |
| All our Sterling silver jewellery is stamped
with the fineness mark 925 which guarantees that the jewellery you are buying
is of the highest quality and complies with current hallmarking law. See
our jewellery
FAQ page if you still have more questions. |
What
do I do if I have forgotten my password? |
| If you have forgotten your password, please click
the link on the login
page and follow the prompts. You will automatically be sent your Stylishlife
account details to your chosen email address. |
Orders/Delivery/Returns
|
| Please click here to view full Terms
and Conditions relating to Orders/Returns/Delivery. |
What
is your privacy policy? |
| Our full Privacy
& Security Notice is here. |
Is
VAT included in the price of my goods? |
| The price you see next to any item is the price
you will pay (excluding postage costs). |
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