Delivery Options:

	Guaranteed Next Day (UK ONLY)	Standard Delivery (UK ONLY)	Royal Mail International Delivery
	Guaranteed next day	2-3 days	5-10 days
	Available on orders placed before 3.00 pm Monday to Friday (UK mainland, N.I, Scottish Highlands & Islands, Isle of Man). Stock permitting	Delivery via Royal Mail & Courier	Europe, USA, Canada, Australia & New Zealand etc
Large International Sized Packages: will go via courier, contact us for a quote. (01269 822288)

NEW International Delivery

We can now post to Europe, USA, Canada, Australia & New Zealand
(Add to bag to view the shipping costs)

Courier Service

We are now offering a new courier service. All heavy parcels over 2KG will now be sent via courier.
NB: If you are Not available to sign for the parcel a card will be left with details on how to contact the driver. Your parcel will remain in the depot for upto 1 week after which it will be returned to us.
There will be a re-delivery charge payable for all returned items if this should happen.

• Delivery costs for items?
  We use the items weight to calculate the delivery cost. To find out the costs of delivering an item please click the ’add to bag button’ next to the product. You will then be able to view the delivery cost and options in your shopping bag.

• Where do you deliver?
  We are able to deliver to UK mainland including N.I, Scottish Highlands & Islands & Isle of Man.
  We can’t deliver to UK PO Box addresses and we are also unable to deliver to the Channel Islands.
  International Orders - USA, Canada, Australia, New Zealand, France, Germany, Italy (mainland only), Finland, Denmark, Spain, Sweden, Austria, Luxembourg, Netherlands & Belgium.
  
  
• Will I have to sign for my delivery?
  Most orders will require a signature on delivery. This will be detailed as you checkout, if required. If you are not available to sign, the driver may ask a neighbour to sign for it. They won’t leave parcels if they can’t get a signature. If they leave it with a neighbour they will leave a card for you telling you where it is.
  
  
• Parcel Tracking
  All standard, & next day deliveries come with full order tracking facilities (this does not include international deliveries). We will email your parcel tracking code at time of dispatch. You are also able to view your tracking code via your account, login to view.
  Check on your parcel using the Royal Mail Track & Trace web site.
  
  
• Large Items
  Large & heavy items (Legnoart Trollies) will require a special courier and where necessary a second helper to unload the goods. If you do not feel confident in helping to unload these items we recommend you choose the extra man service. This option will appear on all heavy items, the cost of this extra service is £50. We will confirm delivery times and dates before the items are dispatched. Please allow upto 6 weeks for delivery of large items.

• Out of stock items
  You can still purchase any items marked *** out of stock, just remember to double check the product page for an estimated delivery date.
  

Our brand new discount code system is now in place so keep your eyes peeled for our discount codes in the magazines and in our members only newsletter (make sure you subscribe during registration to start receiving our newsletters or visit you acocunt page to turn the option on).

How do I qualify for a discount code?
All our account holders have the choice of receiving the monthly newsletter via email. You decide when creating an account or you can start saving today by joining our maiilling list for free.

How do I use the code?
The discount codes can be redeemed during the checkout process. Please enter the code in the box provided and start saving today!

NB: Please note that discount codes will not work with kitchen larts or hampers.

Recycling packaging

100% Satisfaction Guarantee

All of StylishLife.co.uk products are backed by the following guarantees:

• Our 100% no excuses Gift Satisfaction Guarantee.
• 30 day gift exchange & refund policy.
• Our secure online shopping guarantee.

What are your site/delivery credentials?

Refund Information:

The terms below offer extra rights in addition to your statutory rights which remain unaffected

At StylishLife.co.uk we want you to be happy every time you decide to shop with us. Occasionally though, we know you may want to return items. If the goods you have chosen do not meet your approval we will be happy to make a refund or exchange. View our full refund T & C

For your protection, we recommend that you use a recorded-delivery service on all returns.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective. If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost.

Every care has been taken to ensure that the description and specification are correct at the time of going to press. However, while the colour/position of design reproduction is a close representation, a very slight variation in the actual goods may occur.

Making Returns

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. An administration fee of £3 will be charged on returns, refunds & cancelled orders (not including faulty items).

To return any products to us:

1. You MUST get authorization in order to return any item, items returned without authorization will be rejected.
2. Clearly mark on the invoice (which came with the order) whether you would like a refund or exchange.
3 . Pack the items back in the parcel, include the invoice and send it back (our address is on the invoice):
4 . Inform us in writing of your refund/exchange.

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is faulty.

Payments

You can pay us be choosing any of the following options:

We currently accept the following cards:

• VISA Credit (3D Secure)
• Master Card Credit (3D Secure)
• VISA Delta Debit (3D Secure)
• Maestro (3D Secure)
• SOLO Debit
• VISA Electron Debit (3D Secure)
• American Express.

If paying by Credit or Debit card - You can now send gifts to more than one registered address see My Account for more information. All Credit & Debit card purchases are scrutinised & IP numbers logged, we are able to cross reference registered card addresses & names to help prevent fraud. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£)

3-D Secure Verified
We have recently updated our system to comply with the latest Verified by VISA & MasterCard SecureCode technology. During checkout an extra box will appear where you are asked to register/confirm your password. We would recommend all our customers to sign up to this free service offered by the credit card companies. This extra line of security is there to help protect against fraudulent transactions.

Luxury Gift Wrapping Service

only £2.99

Purchasing a birthday or an anniversary gift for someone special or just looking to impress? Then our new luxury gift wrapping service is a must.We use 2 layers of tissue paper, followed by a contemporary gift wrap and a bow for that finishing touch.

All this for just £2.99 per order, and we will also include a beautifully handwritten gift tag with your personal message.

How do I add my personal message?
When you make a purchase, you’ll find an option just before checkout to add our luxury gift wrapping service. Simply click the "add gift wrap" button and type your message in the box provided.