The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

Price

The prices payable for goods that you order are as set out in our website. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out here.

Right for you to cancel your contract

You may cancel your contract with us for the goods you order at any time up to the end of the seventh day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

To cancel your contract you must notify us by (writing) in the first instance and request authorization.
If you have received the goods before you cancel your contract then unless you do not have a right to cancel you must send the goods back to our contact address at your own cost and risk.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

We reserve the right to withhold a percentage of the refund value of returned goods if the product or packaging is in such a condition that the item needs to be reduced in price for resale. An administration fee of £3 will be charged on all returns, refunds & cancelled orders (not including faulty items).

Cancellation by us

We reserve the right to cancel the contract between us if:

(A) we have insufficient stock to deliver the goods you have ordered;
(B) we do not deliver to your area; or
(C) one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
(D) If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Delivery of goods to you

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order unless specified at the time of purchase.

Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you.

Missing items
Claims for non-delivery or missing items must be made within 7 working days of expected delivery. Claims will not be accepted after this time.

Claims
We have to allow 15 working days (mon-sat) before Royal Mail will classify an order as missing. If an item has been recorded as missing Stylish Life reserves the right to:

(A) Send a replacement
(B) Refund payment
(C) Wait for a response from Royal Mail

before deciding on a course of action (under new Royal Mail Guidelines we have to wait for a returned P91 Lost Order Form which Royal Mail need to accept before arranging any replacements or refunds).

International Delivery

Backorders

If an item is not currently available or not in stock, we will place it on back order for you. Please place your order using the telephone if you require your payment to be deferred (up to 30 days max) as your card will be automatically charged on all orders placed using our web site.

Liability

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 7 working days of the delivery of the goods in question. **If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:

(A) to make good any shortage or non-delivery;
(B) to replace or repair any goods that are damaged or defective; or
(C) to refund to you the amount paid by you for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause** above. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at (Stylish Life Ltd, Cwm Home Farm, Graig Rd, Gwaun Cae Gurwen, Ammanford, Carms, SA18 1EH ) and all notices from us to you will be displayed on our website from to time.

Our Guarantee To You

Conformity Of Goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Events beyond our control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

Third party rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

VAT

Governing law

The contract between us shall be governed by and interpreted in accordance with British law and the British courts shall have jurisdiction to resolve any disputes between us.

Entire agreement

Gift Vouchers & Discount Codes

Gift vouchers & discount codes are NOT to be used in conjunction with any other promotions. A voucher or discount code can only be used once per person/account and is limited to only one voucher per household.

You will normaly receive your gift voucher/discount code after you have registered a new account and purchased an item, it will be included in your sales receipt.

stylishlife.co.uk gift vouchers are restricted to one gift voucher claim code per transaction on the www.stylishlife.co.uk website. To qualify, enter the gift voucher code during the checkout process before completing your purchase online. You may spend the amount identified in the gift voucher in one transaction.

A gift voucher claim code is only valid for a limited time and in any event the transaction must be made before the specified expiry date for each gift voucher promotion. No late submissions will be accepted. Such a decision will be final and no further correspondence will be entered into by stylishlife.co.uk

Gift voucher claim codes contained in gift voucher certificates and/or gift voucher emails have a cash redemption value of 0.001p and are non-transferable.

In the event of a gift voucher being claimed on a transaction that is subsequently cancelled, stylishlife.co.uk will be entitled to reclaim the gift voucher claim code and rely on the application of the normal stylishlife.co.uk returns and refunds procedure. The gift voucher claim code shall be deemed null and void in such circumstances.

In the event of a gift voucher certificate being lost or a gift voucher email being deleted, stylishlife.co.uk will not be required to replace the gift voucher certificate or gift voucher email under any circumstances.

A gift voucher cannot be claimed on transactions that have already been processed by stylishlife.co.uk.

Normal stylishlife.co.uk terms and conditions apply for each gift voucher promotion (please visit www.stylishlife.co.uk for full details). For any queries regarding gift vouchers, please visit www.stylishlife.co.uk/faq.

Gift vouchers will only be paid in GBP Sterling, and cannot therefore be redeemed against any product or service purchased from the stylishlife.co.uk website outside of the United Kingdom.

Company Details

Stylish Life Ltd
Cwm Home Farm
Gwaun Cae Gurwen
Ammanford
Carms
SA18 1EH

Phone: +44 (0)1269 822288 Fax: +44 (0) 1269 8222702

UK Company registration No:
5498088